Legal
Refund & Returns Policy
How returns, cancellations and refunds work.
Window
Unopened products can be returned within 15 days of delivery.
Damaged items
Report damage within 48 hours with photos and we will replace it free of charge.
Cancellations
Orders can be cancelled any time before dispatch from your account page.
Refund time
Refunds reach the original payment method within 5–7 working days of pickup.